Track Every Ticket Request with Greater Clarity and Ease
You can now manage employee requests more efficiently with an improved ticket interface that gives you deeper visibility into every action taken. Alongside key details like ticket number, priority, type, reporter, and assignee, you can now see a complete activity history on the left — showing exactly what changes were made, when, and by whom. This added transparency helps you track progress, ensure accountability, and respond faster to employee requests, all from a single, streamlined view.
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